Shipping Policy
At TipiTap, we aim to deliver your orders quickly and safely. Please read our Shipping Policy to understand how and when your products will be delivered.
1. Order Processing Time
- Orders are processed within 1–2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Locations
- We currently ship across India.
- Delivery to certain remote or rural locations may take additional time depending on courier availability.
3. Estimated Delivery Time
- Metro cities: 3–5 business days
- Non-metro cities: 4–7 business days
- Remote locations: 6–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be clearly mentioned at checkout.
- Any free shipping offers are subject to promotional terms and conditions.
5. Cash on Delivery (COD)
- Cash on Delivery is available on selected products and locations.
- TipiTap reserves the right to restrict COD on certain orders or pin codes.
6. Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS.
- You can use the tracking information to monitor your shipment status.
7. Delivery Issues
- If the delivery attempt fails due to incorrect address, unavailability of the customer, or refusal to accept the order, re-shipping charges (if any) may be borne by the customer.
- TipiTap is not responsible for delays caused by courier partners or incorrect delivery information provided by the customer.
8. Damaged or Missing Packages
- If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery with relevant images or videos.
- Claims reported after this period may not be accepted.
9. Address Changes
- Address changes are possible only before the order is shipped.
- Once shipped, we will not be able to modify the delivery address.
10. Contact Us
For any shipping-related queries, please contact us at:
Email: support@tipitap.in